Tecno / Infinix MDM IMEI Unlocked But Device Not Active 

If your IMEI is original and already unlocked, but the device is still not active — please check your Serial Number (SN) carefully.

Wrong or non-original Serial Number = Device not active 

After you repair or restore the original Serial Number,

The device will become 100% active successfully!

Always verify both IMEI & Serial before submission for smooth activation.

Without this proof, the refund request will not be approved.