• Terms & Corditions


      • By registering on the unlock-off.com site, you automatically agree to the following terms of service, and there will be no exceptions until the administration of the unlock-off.com site applies them. This means that technical questions, disputes, cancellations, blocking, unblocking, activation or information retrieval will apply to the terms below.
      • 1. Registration is a prerequisite for the full use of all site services. Free registration.
      • 2. The data of registered clients is confidential and cannot be transferred to third parties, except for an official request from law enforcement agencies.
      • 3. The presence of funds on the user's balance is a prerequisite for ordering any site service.
      • 4. All calculations of orders are made only in credits 1 credit = 1 US dollar.
      • 5. Credits on the user's balance are stored for an unlimited time, in full and at any time can be used by the user to order any service on the site. No commissions, %, and other expenses for keeping funds are not charged.
      • 6. Withdrawal of funds from the balance is possible only by prior agreement (before payment and ordering the service) with the Site Administration, at the discretion of the Administrator and the availability of technical capabilities.
      • 7. When ordering any service, you fully understand what you are ordering, why and how it is necessary to use the result obtained. All actions with the result of the order received on the site, you perform under your full responsibility.
      • eight.After ordering the service, it is impossible to cancel the order on your own, including cases of delay in execution beyond the declared approximate time frame (an exception may be orders that are previously discussed with the Site Administrator prior to ordering).
      • If you need to cancel the order, you should immediately contact the Site Administrator, indicating the IMEI or S / N of the order, the reason for the need to cancel and receive instructions from him (if the service has the ability to cancel at all).
      • 9. Terms of execution of orders indicated on the site are indicative and subject to change. Most often we work on weekends and holidays, but on these days the processing time for orders is not standardized.
      • When calculating the approximate date of order processing, it is necessary to take into account working and non-working hours, weekends and holidays, as well as unexpected delays and interruptions in the work of partner servers, which sometimes happen.
      • 10. We do not guarantee full unlocking of the phone using our service, because in some cases, if the phone has already been tried out and its counter variable is blocked, the code we provided will not work and we do not offer a refund, since the credits are paid in advance to the service provider, therefore, please make sure these criteria are not violated before purchasing or using our services.
      • 11. If it is impossible to execute the order of any service, the funds are automatically returned to the balance, with a detailed notification of the user about the reason for the refusal.
      • 12.If you receive an incorrect NCK code or an incorrect result of any other server service, immediately report it through the system of Personal Messages on the site indicating the IMEI or S / N order, and you will receive detailed instructions on how to be in this situation.
      • 13. You should be aware that blocking and unlocking of devices of some brands (Apple, Samsung, LG and some others) is performed in the databases of the servers of these brands and / or device blocking operators, and not locally in the software of the device itself.
      • For such devices, there is always a certain percentage of the likelihood of re-blocking (relock) in the manufacturer's and / or operator's base, due to technical failures of the bases or for any other reason (statement of the former owner about loss, theft, and other reasons).
      • Our server cannot and does not bear any responsibility in such cases. Including, the refund of funds paid earlier for a successful unlocking is not made.
        • 14. In a disputable situation, the Administration may require the user to scan a payment document or a screenshot of an electronic wallet to confirm the transfer of funds, as well as any user in case of non-transfer of payment to his balance may demand and receive an extract or a screenshot of the operations of any payment system used by our website.
        • 15. All correspondence, through any of the communication channels, with the Site Administration is confidential information. Publishing anywhere or transferring any information from this correspondence to third parties, without written consent from the Administration, is prohibited.
        • In turn, the Site Administration undertakes not to publish or transfer to anyone the user's personal data, the content of the correspondence with the user, data from the user's orders and the results of order processing, and any other confidential information of the user.
        • 16. Any changes on the site (Rules, information, descriptions, terms, prices, conditions, etc.) come into force from the moment they are published on the site.
        • For any help or support please contact! [email protected]